Refund Policy
Effective Date: [2 Working Days]
Thank you for choosing Odiexam.in for your exam preparation needs. We aim to provide high-quality mock test series to help students excel in Odisha government exams. Please read our refund policy carefully before purchasing any product or service on our website.
1. Refund Eligibility
- Digital Products: Due to the nature of digital products (mock tests, study materials), we do not offer refunds once a purchase is made. Users are encouraged to review all product details and, if available, sample materials before making a purchase decision.
- Technical Issues: In cases where technical issues prevent access to the purchased content, please contact our support team within 24 hours of purchase. We will make every effort to resolve the issue or provide access to the purchased materials.
2. Refund Exceptions
- Duplicate Purchase: If you accidentally purchase the same product more than once, please contact us within 48 hours of the duplicate transaction to request a refund for the extra purchase.
- Unauthorized Transactions: If you notice an unauthorized transaction, please reach out to us immediately. We will investigate the claim and issue a refund if we confirm the unauthorized transaction.
3. Refund Process
- Refund requests should be submitted via email to kumarlipan49@gmail.com with details of the purchase, including order number and reason for the request.
- Refunds, if approved, will be processed back to the original payment method within 2-7 business days.
4. Modifications to the Refund Policy
- Odiexam.in reserves the right to modify this Refund Policy at any time. Changes will be effective upon posting on our website. Users are encouraged to review this policy periodically.
Contact Us
If you have any questions about our Refund Policy, please contact us at:
- Email: kumarlipan49@gmail.com
- Phone: +91 7205128747
- Name: Lipan Kumar Sethi
- Address: At- Birakishore Pur, Post- Chandan Pur, Dist- Puri, State- Odisha, Pin – 752012